Technical Program Manager

Technical Program Manager I(Job )

Location:

Minnesota:
Rochester

Employment Type:

Regular

Category:
Customer / Account Management

At Benchmark, we are driven by our purpose: to innovate for a healthier, safer, and better-connected world to create a brighter future. When you join us, you become part of a team passionate about making a meaningful impact across various sectors, including commercial aerospace, defense, advanced computing, next-generation communications, complex industrials, medical, and semiconductor capital equipment. We prioritize career growth, fostering a culture that ensures you reach your full potential.

At Benchmark, your work is purpose‑driven, enabling you to create a positive impact on the world and make your career truly meaningful. You’ll be part of a collaborative, diverse, and inclusive team that values your ideas and contributions.

• Assist in managing and leading customer team activities as primary day-to-day customer contact
• Support new product manufacturing activity including planning, cost, pricing and prototype assembly activity
• Work with customer(s), materials, and operations to manage build and delivery schedule
• Support quality, test, Engineering Change Order (ECO), materials and depot repair activity
• Recover costs for ECO activity, Non‑Recurring Expenses (NRE) and miscellaneous expenses
• Help resolve excess/obsolete inventory issues
• Assist in preparation to negotiate, manage and update contracts
• Communicate and work effectively with customer(s) and various Benchmark manufacturing sites and account management
• Lead, or assist in leading, business review meetings with Benchmark and customer
• Seek additional sales opportunities within customer(s)
• Generate proposed Statement of Work, including project schedule, deliverables, dependencies and resources, soliciting input from others as necessary
• Prepare competitive, profitable bids or proposals;
  Communicate them effectively to the customer with assistance as required.
• Analyze and manage program financial performance to meet company objectives
• Keep project management tools updated on a weekly basis to aid in planning of company resources and to predict financial performance
• Identify the need for quotations supporting new business opportunities and scope changes, as required
• Work to develop some knowledge of the customer’s product, utilization, strategies and requirements to support launch activity and business development
• Develop an understanding of Design for Excellence (DFX) philosophy;
  Promote with customers and internal customer team
• Interface with customer and supplier engineering groups, as required, to convey technical data and to address technical problems
• Lead or participate in a continuous improvement activity with complete documentation, including a follow up review with the team in a presentation format
• All employees are responsible for the Quality of their work to ensure BEI meets, or exceeds Customer Satisfaction.

• BS in Engineering or Science (EE or ME) or equivalent experience preferred and 0-4 years of program management experience
• Excellent written and verbal communication skills
• Effective interpersonal skills
• Effective multitasking skills and the ability to take on additional responsibilities as required
• Effective organization and prioritization skills
• Demonstrate high attention to detail
• Ability to work with diverse groups
• Demonstrates discretion, confidentiality, independent judgment and professionalism.
• Ability to work with minimal supervision and guidance, exercising discretion and independent judgment.
• Understanding of and ability to use continuous improvement tools.
• Strong customer service and client focus
• Working knowledge of productivity tools, including Microsoft Office products and Team's conferencing software
• Demonstrated leadership and people management skills including ability to effectively coach and mentor employees at all levels.
• Enthusiastic and motivational communicator with multi-cultural experience.
• Demonstrates skills in effective customer interaction.
• Excellent interpersonal skills with the ability to interact and influence individuals, internally and externally, across all…