Program Coordinator

Overview

Do you have a passion for making a positive impact on your community and the lives of older adults? Do you value working for an agency dedicated to fostering a rewarding and positive working environment while encouraging professional and personal growth? Do you long to work for an organization where all identities are welcomed and valued?

At Family Service Rochester (FSR) we believe that our employees are our greatest asset. We are guided by our values — everyone needs to be understood, partnership is a process, everyone desires respect, we share power, and everyone has strengths. If you share our values and desire to listen to what people need and together build better lives, we have an opportunity for you.

We are seeking a compassionate and team-oriented professional to work within a collaborative program designed to support older adults in the transition to housing that meets their needs and preferences.

In this position you will play a key role in the development of a new Housing Outreach and Mentorship Empowerment (HOME) program that includes the development of training materials, intake, and assessment tools, while fostering partnerships with local housing organizations and community stakeholders. The HOME Program Coordinator exists to support older adults in navigating housing transitions by providing tools, resources, and guidance to make informed decisions around finding the right home, such as aging in place, independent living, etc.

The primary goal is to empower older adults to transition smoothly and confidently into housing that meets their needs and preferences.

• Collaboratively developing training materials and tools to equip mentors and assist older adults to make informed decisions.
• Completing client assessments to plan implementation within the context of family, medical, and larger community to enhance well-being.
• Providing mentorship and participant support by promoting and recruiting potential mentors and coordinating appropriate services and mentor match with participants.
• Managing data by collecting and inputting information in an accurate and timely manner. Maintaining data privacy in accordance with HIPAA and other appropriate organizational requirements.
• Engaging community partners by collaboratively managing the HOME program by building relationships with trusted stakeholders, including housing organizations, realtors, financial advisors, legal experts and community leaders while gaining and maintaining knowledge of community resources for partnership and referral.
• Conducting outreach and promote the HOME program by presenting information to various groups throughout the community, assisting with educational classes on housing transition and finding the right home.

Our ideal candidate has a bachelor’s degree and two (2) years of relevant human services experience or education, or acceptable experience equivalent to six (6) years is required. Preference will be given to those with experience working with older adults as well as those who are bilingual in Somali or Spanish.

For your expertise, FSR will provide a collaborative and safe work environment where all identities are welcomed and valued. You can expect agency-led continuous improvement efforts to understand our own privileges and how that may impact our work with others.

FSR provides a competitive wage in addition to PTO and paid holidays on a pro-rated basis. We offer a culture of learning, listening and growth where employees regularly meet with senior leaders to provide ideas and feedback.