Store Manager, Retail & Store Manager

Job Details

• Base Pay $65,000.00 - $80,000.00 / Year
• Employee Type FT Exempt
• Required Degree High school
• Manage Others Yes

Join Wedding Day Diamonds as a Store Manager and lead our Rochester location to new heights! In this pivotal role, you'll be the driving force behind the store's success, shaping team culture, delivering exceptional customer experiences, and achieving financial objectives.

If you're a results-driven leader with a passion for the jewelry industry, this is your opportunity to make a significant impact.

• Competitive earnings: $65,000 - $80,000 annually, based on experience and qualifications.
• Performance incentives:
  
  Quarterly bonuses and additional earning potential through spot bonuses.

• Recruit, train, and inspire a high-performing team of Client Advocates.
• Provide coaching, mentorship, and continuous training to enhance team skills and foster growth.
• Create a collaborative and supportive work environment that promotes teamwork and excellence.

• Drive sales by achieving targets and actively participating in sales activities.
• Maintain a comprehensive understanding of product offerings and effectively communicate their value to clients.
• Ensure every client enjoys a memorable shopping experience through exceptional customer service and problem resolution.

• Oversee daily store operations, including inventory management, visual merchandising, and cleanliness.
• Ensure compliance with company policies, procedures, and standards.
• Manage store opening, closing, and cash-handling processes with precision.

• Analyze sales data and key performance indicators (KPIs) to identify trends and opportunities.
• Collaborate with leadership on strategies to drive store and company growth.
• Develop and implement actionable plans to achieve financial goals.

• Build lasting relationships with clients, community organizations, and industry professionals.
• Actively engage in local events and networking opportunities to enhance store visibility.

• 3+ years of experience in retail or hospitality industries, with a proven track record of managing sales targets and high-end customer service.
• 3+ years of leadership experience in a performance-driven environment.
• Strong analytical, reasoning, and interpersonal skills.
• Proficiency in motivating teams, resolving challenges, and driving results.
• Exceptional written and verbal communication skills.

• Bachelor’s degree in Business or related field (preferred, not required).
• Jewelry and diamond experience (preferred, not required).

• Comprehensive benefits including medical, dental, vision, and short-term disability coverage.
• Company-paid life insurance.
• Retirement planning with a 401(K) and up to a 4% match.
• Paid Time Off (PTO) and holiday pay for full-time employees starting on day one.
• Merchandise discounts, spot bonuses, and recognition programs.

At Wedding Day Diamonds, diversity is our strength. We foster an inclusive environment where everyone can thrive and contribute their unique talents. Qualified candidates from all backgrounds are encouraged to apply.

Take the next step in your career and apply today!