Heavy Duty Truck Sales

Essential Duties and Responsibilities

• Meet and exceed dealership objectives for new and used truck deliveries.
• Prospect daily using a variety of methods, including cold calling, networking, and digital outreach.
• Communicate effectively with walk-in and call-in customers, providing professional service and support.
• Demonstrate new and used trucks, highlighting product features, performance, and applications.
• Close sales transactions in accordance with dealership guidelines.
• Prepare purchaser statements, sales orders, deposits, and other documentation with accuracy.
• Follow up with customers to ensure satisfaction, build loyalty, and encourage repeat/referral business.
• Deliver new trucks to customers, explaining warranty coverage, service policies, and dealership support.
• Prepare and maintain outside sales call reports.
• Inspect trade-ins with the Service Manager and complete appraisal sheets.
• Maintain current knowledge of truck specifications, performance, and applications through continual study.
• Collaborate with internal teams, including Parts and Service, to ensure customer needs are fully met.
• Attend required sales and training meetings.
• Participate in dealership promotional activities and customer engagement events.

• High school diploma or equivalent required.

• Minimum one (1) year of experience in an automobile sales position.
• Minimum six (6) months of experience in a medium- or heavy-duty truck dealership.
• Demonstrated cold calling and prospecting experience.

• Excellent customer service and communication skills.
• Strong sales and closing ability with a track record of meeting or exceeding objectives.
• Ability to work independently and manage time effectively.
• Proficiency with Microsoft Word, Excel, Outlook, and web applications.
• Ability to use a CRM system effectively.
• Working knowledge of the major components of Class A trucks, across multiple makes.
• Valid Commercial Driver’s License (CDL) with a clean driving record.
• Professional appearance and demeanor.
• Flexibility to work evenings, weekends, or other hours based on customer availability.

• Will regularly move throughout the dealership lot and outdoor areas to demonstrate trucks to customers.
• Will climb into trucks for appraisals, demonstrations, and test drives.
• Will frequently leave the dealership to prospect, deliver trucks, or purchase inventory from other locations.
• Exposure to outdoor weather conditions is routine.
• Must be able to lift up to 50 lbs. occasionally and remain on feet for extended periods.