Sales Associate

OVERVIEW

Sales Associate - Employee Benefits
Hybrid | Location
At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies. We're seeking a Sales Associate who blends customer service excellence with strong sales ability to convert each client interaction into a successful sale.

Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

This role supports clients by ensuring benefits programs are administered accurately, aligned with strategic objectives, and compliant with all regulatory requirements. You'll partner with internal teams and client contacts to deliver seamless execution, creative solutions, and a superior client experience.

• Meaningful Impact:
  Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction
• Growth & Learning:
  Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
• Collaborative Culture:
  Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way

• Engage with consumer clients via inbound and outbound calls, emails, and chats
• Build rapport quickly and use empathy to understand client needs
• Recommend appropriate insurance products (dental, vision, ancillary) based on individual needs
• Guide clients through product selection to support successful purchase decisions

• Convert inbound/outbound calls and chats into completed sales
• Cross-sell clients into additional relevant products