Security Officer

The Facility Services department is seeking multiple Security Officers to work in various Hennepin County locations. Security Officers work in a variety of assignments to provide a safe and secure environment for all Hennepin County employees and customers. Candidates will go through a paid, extensive training program before they are assigned to their respective locations; training continues once they are assigned.

Salary range: $58,240.00 - $80,184.00

Current Hennepin County employees who refer a candidate hired into an open competitive position may be eligible for a $500 referral bonus.

Location and hours: These positions are located at various Hennepin County owned and leased locations. Work hours will vary from Sunday through Saturday. Hennepin County also provides a shift differential of $1.00 per hour for nights and weekends and a generous annual uniform allowance including body armor, footwear, and equipment. New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis.

Details about NEO will be provided upon hire.

About these positions: These are full-time, benefit earning positions. These positions are internally classified as a Security Officer.

Note:

you must attach a resume in order to be considered for these positions.

• Provide a safe and secure environment for all employees and customers.
• Provide emergency response in county facilities for all hazards, including emergency medical care and crisis response.
• Establish and maintain order among employees and visitors; physically control/restrict uncooperative individuals when necessary.
• Operate electronic and physical security systems, and complete required reports and logs.
• Perform point of entry screening and checkpoint control, including searching persons and property.
• Provide front line customer service under difficult circumstances to the public and employees.
• Maintain current knowledge of laws, regulations, policies, and procedures affecting security operations; participate in the evaluation and implementation of security related procedures for assigned facility.

• One of the following:
  • Two years or more of college or technical college coursework in a criminal justice field (e.g., police science, law enforcement, corrections, and/or security management).
  • A combination of related work experience and/or education to equal two years.
  • Note
    :
    Related experience includes military, police, law enforcement, corrections, or industrial / proprietary / contract security, customer/guest service, education, medical field, sales, non-profit/community engagement, and/or coach/referee.
• Ability to successfully complete prescribed training during probationary period; attain and maintain Emergency Medical Responder or Emergency Medical Technician (EMT) certifications as required by the Minnesota Emergency Medical Standards and Regulatory Board (MN EMSRB).
• Availability to work a fixed, seniority bid schedule including days, weekends, evenings, and overnights.

• A valid driver's license and the ability to obtain a Hennepin County driver's permit.
• Certification in Crisis Intervention Team (CIT)/Barbara Schneider.
• Experience:
  • Working with computer programs such as access control, alarm monitoring, computer aided dispatch, database programs, email, or incident report management.
  • De-escalating a difficult client, customer, or member of the public.
• Ability to:
  • Prepare well-written, detailed incident reports.
  • Communicate effectively in stressful circumstances.
• Basic computer skills including Microsoft Office Suite (Excel, Outlook, PowerPoint, Teams, Word), report management, and CCTV system software use.

The Hennepin County Facility Services Department provides a full range of facility services for county programs and services. The department:

• Identifies capital needs, responds to and supports capital projects identified by line departments
• Develops and manages projects to construct new buildings, refurbish existing buildings, and maintain infrastructure
• Operates and maintains buildings
• Protects employees, contacts, and property

Hennepin is the…