Night Lead, Hope Lodge

At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities. The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission.

It is a calling. And the people who answer it are fulfilled.

Ensuring guest safety, security, and comfort. This role responds to emergencies, conducts security checks, manages nightly reporting, and resets the lodge for the next day.

Schedule:

Thursday, Friday and Saturday (Overnight shift). Pay rate: $24.75ph.

• Monitor and address guest needs during overnight hours (25%)
• Conduct security patrols and enforce safety protocols (20%)
• Respond to emergencies and coordinate with staff or emergency responders (20%)
• Complete nightly reports, reconcile check-in data, and manage room inventory (15%)
• Inspect guest rooms and public areas for cleanliness and readiness (10%)
• Launder linens and reset common areas for the next day (10%)

• Minimum Degree
  
  Required:
  
  High School Diploma or Equivalent
• Additional education or training in hospitality management, security, or related field preferred.
• Minimum 1 year experience in hotel, hospitality, healthcare or a related field, with knowledge of overnight operations, guest services, and night auditing procedures.

• Knowledge of security and emergency response procedures
• Ability to work independently during overnight hours
• Strong communication and problem-solving skills
• Ability to manage multiple tasks and maintain accurate records
• Proficiency in reservation systems and Microsoft Office Suite

• Minimal Travel Required

The position may require extended periods of standing, particularly during patrols and inspections of the lodge. The role may involve frequent walking and movement throughout the lodge, including patrolling guest rooms, common areas, and external premises. Occasional lifting and carrying of items such as supplies, equipment, or luggage may be necessary, particularly during administrative tasks or emergency situations. The ability to perform tasks that require manual dexterity, such as operating security equipment or conducting inspections, may be required.

The role may require physical endurance to handle the demands of overnight shifts, including responding to emergencies or unexpected events that may occur during the night. The position may involve sensory demands such as visual and auditory perception, particularly when monitoring for security risks or responding to guest inquiries or emergencies. Ability to Work in Various Conditions:
The ability to work in various environmental conditions, including indoors and outdoors, and in different weather conditions, may be necessary.

• ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits.

We are a proud equal opportunity employer. At the American Cancer Society, our employees are the soul of our lifesaving mission to save lives. Our employment opportunities are as diverse as our people and include every discipline found in other business enterprises. As an organization, we adhere to a set of core values that help inform all our decisions. But what really sets us apart is that the work we do has global impact -- and every passionate, dedicated American Cancer Society team member contributes to each groundbreaking achievement we make.