Fire Alarm Technician

Description Why work for Custom Alarm?

Ready to build a career protecting lives and property? We’re looking for a skilled and detail-oriented Fire Alarm Technician who takes pride in quality workmanship, problem-solving, and ensuring code-compliant life safety systems. In this role, you’ll install, test, and support fire alarm systems that make a real difference in the safety of our communities. You’ll join a supportive, family-oriented team where you’re valued as more than just a number.

We believe in doing the right thing, continuous learning, and delivering exceptional customer service, while still enjoying the work and celebrating success together. If you’re ready to get hands‑on with modern fire alarm technology and help keep SE Minnesota safe, one system at a time, we’d love to hear from you.

• Reports to: Fire Alarm Project Manager
• Hours: Full-Time/Hourly
• Location: Southeast Minnesota
• Company Size: 70 employees
• Pay Range: $30.00-$55.00 (starting wage is based on a number of considerations including; education, certifications, related experience, etc.)

Fire Alarm Technicians take day-to-day direction from their Project Manager. Apply electrical and electronic theory and related job knowledge to install, test, repair and modify electronic equipment. Conduct day-to-day interactions with customers and coworkers in a manner that exemplifies and supports the Core Values of Custom Alarm.

• Install, test, and inspect fire alarm systems to meet code; provide customer training.
• Assist customers with technical questions on system operation.
• Promote system upgrades and enhancements.
• Complete all installation documentation, diagrams, and timecards accurately and promptly.
• Maintain assigned tools, inventory, and any company vehicle in good condition.
• Participate in the rotating on-call schedule for after-hours service.
• Follow all safety regulations and recommend improvements as needed.
• Attend required training and maintain all necessary certifications and licenses.
• Support service and installation teams as needed.

• High School Diploma or GED

• Minimum of two years relatable experience
• Power Limited Technician License (PLT)
• NICET Level II

• Electronics Degree or equivalent low-voltage experience
• NICET Level III

• Positive attitude with a desire to learn and grow.
  Strong mechanical aptitude and ability to use tools and equipment.
  Clear written, verbal, and listening communication skills.
  Excellent customer service for both internal and external customers.
  Able to work independently and as part of a team.
  Strong organizational skills.
  Proficient with computers and applications (Microsoft, PDF tools, Bluebeam, AutoCAD).
  Strong work ethic and planning skills to complete projects on time.

• The physical demands described must be met to successfully perform the essential functions of this job. Frequent standing and walking; extended sitting when traveling.
• Stooping, kneeling, crawling, and climbing ladders/stairs required.
• Regular work at heights up to 25 ft; occasional work up to 50 ft.
• Lifting/carrying/pushing/pulling items such as ladders, wire spools, and boxes (typically up to 50 lbs; occasionally 50–100 lbs).
• Frequent overhead reaching and repetitive hand, wrist, and finger motions.
• Strong audio, visual, verbal abilities and accurate color vision for wiring identification.
• Daily driving of a company vehicle.
• Operation of lifts (genie/motorized) and power tools such as drills, saws, and meters.

• Requires working in all environmental conditions (both indoors and outdoors) with some exposure to dust, insulation, noise, and heat or cold (MN weather)
• After hours work, out-of-town trips, or overnights are sometimes necessary

• Regular, reliable attendance.
• Valid driver’s license with an insurable driving record.
• Employment contingent on passing a background check and drug test.

For the 9th year in a row, Custom Alarm is proud to be named one of the "Best Places to Work in Southeast MN" – an honor we deeply value. We believe that taking care of our employees allows them to deliver the best service to our customers. That's why we’re committed to offering a comprehensive benefits package, including a competitive salary, medical, dental, and life insurance, a matching 401(k), and additional perks to show our appreciation:

• Company Vehicle (paid drive time)
• Paid Cell Phone
• On the Job Training and Development
• Education Assistance
• Employer Paid Certificates
• Company Paid Clothing
• License Incentives
• Safety Footwear Benefit
• Prescription Safety Glasses Benefit
• Provided tools