Specialist, Business Operations Support

Specialist, Business Operations Support page is loaded## Specialist, Business Operations Support locations:
Rochester, NHtime type:
Full time posted on:
Posted Todayjob requisition ## Time Type:

Regular##

Job Description :
** Specialist, Business Operations Support**##
** Role Overview
** We are seeking a detail-oriented
** Specialist, Business Operations Support
** to manage financial tracking, capital allocation, and end-to-end procurement workflows across our technical initiatives. In this role, you will bridge the gap between Corporate Finance and Engineering/IT operations - ensuring project budgets remain on track, procurement runs smoothly, and capital expenditure rules are strictly maintained**.
** The ideal candidate brings deep experience with ERP systems, strong expertise in OPEX/CAPEX accounting principles, and the communication skills needed to partner effectively with technical leadership.#####
** Key Responsibilities
**** 1. OPEX / CAPEX Financial Management & Tracking
*** Oversee an annual budget spanning operational expenditures (e.g. software licensing, maintenance, field services) and capital investments (e.g. fiber rollouts, hardware, network infrastructure).
* Enforce standardized CAPEX vs. OPEX capitalization guidelines for engineering and infrastructure projects to maintain compliance with internal corporate accounting policies.
* Conduct monthly budget-to-actual variance analyses across IT and Engineering business units, pinpointing cost-saving opportunities and updating quarterly forecasts.
* Calculate month-end financial accruals and partner with Corporate Finance to ensure precise timing of operational expense recognition.
* Drive cloud financial management (Fin Ops**)
** by managing cloud consumption as a dynamic, variable cost - establishing clear spend categorization, cost-allocation tags, and adaptive forecasting models that respond to usage fluctuations.
** 2. Procurement Operations & Workday Administration
*** Drive the end-to-end procurement process within ERP, including Purchase

Requisition creation, PO generation, and managing vendor SOW approval workflows.
* Streamline procurement efficiency by establishing documentation guidelines for engineering stakeholders, reducing average PO turnaround time.
* Investigate and resolve complex 3-way matching discrepancies (PO, Goods Receipt, Invoice) with Accounts Payable and external vendors to avoid payment delays or service interruptions.
* Monitor active PO burn rates against contractual caps, proactively alerting project leads at the 80% threshold to eliminate budget overruns.
** 3. Cross-Functional IT & Engineering Partnership
*** Act as the primary financial liaison for Network Engineering / Enterprise IT leadership, translating technical deliverables into dynamic financial forecasts.
* Deprecation, Asset retirement:
Partner with technical leads to identify legacy systems, hardware, and software licenses scheduled for decommission or phase-out.
* Track capital expenditure milestones across network expansion initiatives to ensure capital is accurately recognized upon equipment delivery and field deployment.
* Capitalization of internal labour:
Reconcile month-end labor allocations with Corporate Finance to ensure capital work is properly reflected on the balance sheet.
* Partner with Vendor Management and IT leaders to audit licenses and hardware maintenance contracts, identifying and removing duplicate OPEX costs.
* Develop dynamic financial models and real-time dashboard reports giving technical directors immediate visibility into active spend and remaining commitments.
* Role & Governance:
Serving as Capital Cost Advisor (CCA) to establish baseline costs and maintain continuous financial oversight.#####
** Qualifications & Requirements**
* *
* Experience:

** 5+ years of experience in financial tracking, technical procurement, or business operations - specifically supporting the technology department. Experience in the telco industry adds value (eg IT, Telecom, or Engineering departments).
* ** Technical Proficiency:**+ Advanced hands-on experience with ERP Systems (Procurement, Purchase Orders,

Requisition s). Workday experience is an added value+ Process & Data Tracking - Optimized daily operational workflows using Google Workspace, establishing real-time reporting dashboards in Google Sheets to track team KPIs, monitor project milestones, and reduce cross-departmental bottlenecks+
** Domain Knowledge:
** Strong working knowledge capitalization rules (CAPEX vs.…