Site Reliability Engineer

Hybrid Every other week onsite/5 days in either Westlake, TX or Merrimack, NH

We have an excellent opportunity to join our client as a Site Reliability Engineer in a dynamic environment. This 12-month contract, with likelihood of extension, offers impact on cloud reliability, automation, observability, and incident management for large-scale systems within a stable, growth-oriented organization.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $55.00 to $65.00/hr. w2

• Lead production support readiness, availability, and resiliency for critical applications, batches, and infrastructure.
• Define and implement practices in resiliency engineering, automation, observability, and chaos testing.
• Operate and improve cloud-based platforms on AWS and Azure, including container orchestration with Kubernetes.
• Manage incident response and on-call activities, including triage and root cause analysis under pressure.
• Build and operate CI/CD pipelines and platform tooling using Jenkins, uDeploy, and related solutions.
• Implement monitoring, logging, and alerting using Datadog, Splunk, Grafana, Catchpoint, and Open Telemetry.
• Solve stack-wide engineering issues across hardware, software, network, applications, and cloud providers.
• Handle on-prem server fleet operations including security and patching oversight.
• Manage SSL certificates across applications in scope.

• 5-8+ years supporting highly distributed multi-tier systems at scale.
• Hands-on experience with public cloud environments, preferably AWS and Azure.
• Experience with Kubernetes and container orchestration.
• On-call experience running incidents and coordinating resolution.
• Ability to troubleshoot on Unix/Linux with J2EE, Web Sphere, Tomcat, and SQL.
• Familiarity with ITIL processes including incident, change, and problem management.
• Solid understanding of Dev Ops and CI/CD pipelines with tools such as Jenkins and uDeploy.
• Hands-on use of observability tools such as Datadog, Prometheus, Grafana, ELK/Open Search, and Open Telemetry.
• Proven ability to implement advanced observability practices at scale.
• Experience operating, monitoring, logging, and alerting for distributed systems.
• Proven experience maintaining scalability and resiliency in complex environments.
• Experience in cloud development and migration on AWS and Azure with highly resilient platform operations.
• Ability to triage and perform root cause analysis while making decisions under pressure.
• Experience managing and interpreting large datasets using query and visualization tools.
• Proficient communication skills to engage technical and non-technical stakeholders.
• Experience with API testing tools such as SoapUI and Postman.
• Experience with infrastructure as code tools such as IAM, ARM, Terraform, and Chef.
• Experience handling security and patching for on-prem server fleets and managing SSL certificates.
• Exposure to OS-level scripting such as Korn, Bash, or JScript.

• Bachelor’s degree or equivalent experience in a technology-related field;
  Master’s degree is a plus.
• AWS or Azure certifications (preferred).
• ITIL certification (preferred).

Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (, ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position.

All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to…