Accounting Operations Supervisor

Position: Accounting Operations Supervisor

Reports to: Controller

Location: Rochester, NY (Hybrid)

Salary Range: $65,000 - $85,000

We are seeking a hands‑on Accounting Operations Supervisor with a strong focus on credit and collections to contribute to scaling the accounting operations as the company grows. This role is responsible for driving day‑to‑day collections and supporting core accounting operations, including accounts payable, billing, and cash application.

• Own day‑to‑day collections efforts, including outreach, follow‑ups, and escalations.
• Monitor AR aging and drive reduction in past‑due balances.
• Partner with internal teams to resolve billing disputes and payment issues.
• Support credit reviews and customer account setup processes.
• Identify opportunities to improve collections effectiveness and cash flow.

• Support daily Accounts Receivable and Accounts Payable processes.
• Ensure accuracy in billing, cash application, and vendor invoice processing.
• Review and resolve discrepancies across customer and vendor accounts.
• Monitor processing timelines and ensure timely completion of tasks.
• Review daily ledger postings and support staff as the team grows.

• Support month‑end close activities, including cutoff, accruals, and account analysis.
• Assist with bad debt assessment and related journal entries.
• Prepare and review AR and AP reconciliations.
• Ensure transactions are recorded in accordance with GAAP and internal policies.

• Help document accounting procedures and standard operating processes.
• Identify opportunities to improve workflows, efficiency, and controls.
• Assist in developing KPIs related to AR and collections performance.

• 3‑5+ years of progressive experience, with strong exposure to AR and collections.
• Associate's degree in Accounting, Finance, or related field;
  Bachelor's degree preferred.
• Experience working with accounting software (e.g., Sage Intacct, , Expensify).
• Proficient in Microsoft Excel (VLOOKUPs, pivot tables, etc.).
• Strong understanding of AR, AP, and accrual accounting principles.
• Experience supporting month‑end close processes.
• Excellent attention to detail, organizational and problem‑solving skills.

Cirona Labs is an Equal Opportunity Employer and complies with ADA regulations as applicable.