Accounts Receivable Supervisor
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-09-15
Listing for:
AP Professionals
Full Time
position Listed on 2026-09-15
Job specializations:
-
Accounting
Accounts Receivable/ Collections, Accounting Manager, Bookkeeper/ Accounting Clerk
Job Description & How to Apply Below
- Supervise the daily activities of the Accounts Receivable and Collections team, including performance management and timecard review.
- Provide training, coaching, and ongoing support to team members while assisting with new hire onboarding and development.
- Serve as a departmental resource for accounts receivable processes, payment applications, collections activity, and account reconciliation questions.
- Generate and analyze departmental reporting to monitor receivable activity, payment trends, and operational performance.
- Ensure chargebacks, refunds, account adjustments, and payment corrections are processed accurately and in a timely manner.
- Create and monitor progress billing invoices and support work-in-process reconciliations.
- Assist field operations and business partners with accounts receivable questions and payment-related issues.
- Maintain accurate records of customer payments received through multiple payment channels.
- Review daily receipts and accounting transactions to ensure accuracy and completeness.
- Investigate and resolve discrepancies, payment issues, and billing concerns.
- Assist with process improvements, documentation updates, and standard operating procedure implementation.
- Support month-end activities, account reconciliations, and special projects as assigned.
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