Exec Suppt Admin , President & CEO, SMH & HH
Listed on 2026-03-04
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Administrative/Clerical
Healthcare Administration, Administrative Management, Office Administrator/ Coordinator, Virtual Assistant/ Remote Admin
Location: City of Rochester
Job Location
601 Elmwood Ave, Rochester, New York, United States of America, 14642
OpeningWorker Subtype:
Regular
Full time
Scheduled Weekly Hours40
Department500008 Program Administrators
Work ShiftUR - Day (United States of America)
RangeUR URG 111
Compensation Range$63,815.00 - $95,723.00
The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.
ResponsibilitiesPerforms complex administrative duties in support of President & CEO, Strong Memorial Hospital & Highland Hospital. Directs and coordinates daily operations of the SMH Director’s Office. Serves as staff and resources person. Acts as primary liaison with internal and external groups, Highland Hospital offices, and/or constituents. Compiles data, statistics and other information and materials for meetings, presentations, etc. Composes correspondence for President & CEO signature.
Plans events and performs special projects.
- Manages and prioritizes the calendar, appointments, meetings, and travel for the Hospital President & CEO, ensuring all logistics and administrative details are fully coordinated, including agenda preparation, materials, site arrangements, and follow‑up. Proactively reviews the senior leader’s schedule, understands priorities, and appropriately manages access and competing demands. Works collaboratively with University, Highland Hospital, and regional counterparts to coordinate meetings, conferences, and required background materials.
Provides high‑level meeting and communication support by scheduling complex multi‑leader meetings, coordinating information requests, preparing presentations and reports, and drafting or assisting with briefings and responses. Represents the President & CEO’s office in communications with internal and external stakeholders and ensures key action items are captured and completed. - Independently prepares documentation such as writing and drafting routine and confidential correspondence and memos on behalf of the hospital President & CEO, including correspondence with both internal and external parties. Makes decisions on format and layout and edits for accuracy and consistency of data. Compiles supportive graphics and reports.
- Ensures fiscal responsibility and cost effectiveness for all events planned for meetings and agreed upon budgets. Ensures arrangements and purchases for the office are cost effective, meet all University standards, and are submitted for payment/reimbursement in a timely manner. Reconciles budget, including paying bills, tracking and recording expenses, travel management and submitting reimbursements. Oversees and reconciles Pcard usage.
- Leads or assists with managing special projects, including, but not limited to, developing, implementing and monitoring project work plans, conducting research, drafting project materials and creating and implementing appropriate mechanisms for project communications. Supports operations, events, scheduling and staff to support institutional priorities.
- Interviews, hires, manages, and develops administrative staff in SMH Director’s office. Ensures the site is fully staffed, adjusting coverage when staffing issues arise. Oversees training and development of area staff. Reviews and approves requests for time off and reports and approves payroll. Addresses departmental needs to provide resolutions for an efficient and streamlined office.
- Answers, screens, and initiates telephone calls and greets visitors, providing procedural information and answering inquiries related to operational and substantive matters. Resolves problems and prioritizes needs requiring in-depth knowledge of policies and procedures.
- Responsible for maintaining confidential data and files, including personnel files, personal data needed for emergency contact and escalation, and confidential communications.
- Other duties as assigned.
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