Veterans Support Coordinator II

Essential Duties & Responsibilities

• Ensures the smooth operation of day‑to‑day office tasks by coordinating with other departments and assisting with various administrative functions as needed
• Handles front desk activities by greeting visitors, answering phones, and providing customer support. Serves as the 1st point of contact for assigned area
• Coordinates and manages calendars, scheduling appointments, interviews, travel, and events; assists with or coordinates the preparation/turnover of meeting space or work/desk space
• Prepares and distributes communications, including emails, memos, and reports, to various internal and external stakeholders
• Handles documents, files, and records, ensuring proper filing systems; secures sensitive and confidential records; collects data, maintains database records, and assists with data analysis as needed
• Manages office supplies, tracks inventory, and coordinates purchasing to maintain adequate resources for office operations
• Assists with HR‑related functions, including employee hiring, onboarding, and payroll processing, ensuring adherence to institutional policies
• Processes expense reports, records and receiptes payments, creates invoices, and monitors budgets; provides purchasing support and p‑card processes; supports budget tracking and assists with financial record‑keeping while ensuring compliance with departmental budget guidelines
• Coordinates and assists with event planning and logistical support for meetings, conferences, and other departmental activities
• Assists in the preparation and organization of documents, presentations, and reports, ensuring they are accurate and timely
• Other duties as assigned

• Knowledge of administrative processes, including supply ordering, inventory tracking, and facilities management
• Knowledge of human resources practices, including onboarding, payroll processing, and employee records management
• Skill in scheduling, organizing, and coordinating meetings, appointments, and events for multiple stakeholders
• Skill in handling and processing invoices, purchase orders, and expense reports with attention to detail and accuracy
• Ability to communicate clearly and professionally with internal and external stakeholders, addressing inquiries and providing assistance
• Ability to handle confidential information with discretion, ensuring compliance with organizational and legal privacy standards

• Associate's degree in a related field
• 3 years of relevant experience
• Equivalent combination of experience and education may be considered

Operations, Administrative, Service, or Technical Support Level 2 — an intermediate level role with working foundational knowledge and skills to perform routine and occasionally non‑routine tasks. Tasks may require interpretation or deviation from standard procedures. May provide assistance to entry‑level staff.

This part‑time, 20‑hour‑per‑week position is designed to support Veteran Workforce Development in the Greater Rochester area in collaboration with the Veterans Outreach Center (VOC). Working closely with the VOC of Rochester, the Coordinator will play a key role in connecting veterans to training and employment opportunities through effective outreach, program coordination, data collection, grant compliance support, and curriculum development. Responsibilities include candidate recruitment, event planning, data management, financial tracking, and administrative oversight.

Non‑Exempt

Hybrid

$25 to $35 per hr

• Cover Letter, Curriculum Vitae or Resume

Candidates must be eligible to work in the United States.

In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. Rochester Institute of Technology considers factors such as scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, and market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle…