Intake Support Specialist- Monroe
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-07-01
Listing for:
HCR Home Care
Full Time
position Listed on 2026-07-01
Job specializations:
-
Administrative/Clerical
Healthcare Administration, Clerical, Office Administrator/ Coordinator
Job Description & How to Apply Below
Location: City of Rochester
Role and Responsibilities
Provide clerical support to the Intake Department.
Essential Functions- Monitor HCR Right Fax folders, label faxes, and attach electronic documents to patient record in Home Care Home Base (HCHB).
- Monitor Intake team email.
- Perform timely and accurate data entry.
- Responsible for entering orthopedic prescreens into HCHB, according to agency protocol.
- Provide phone support to the department and triage of calls to Intake staff.
- Provide excellent customer service to internal and external customers.
- Participate in department and agency meetings.
- Other duties as assigned.
- High School Diploma required.
- Two to four (2-4) years’ experience in a clinical setting.
- Communication and computer skills required.
The Intake Support Specialist is primarily in an office setting and may be exposed to outdoor conditions.
The working conditions are classified as sedentary work:
- Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
The following is a description of the physical requirements on a daily basis for the Intake Support Specialist. While performing the duties of the job the employee is regularly expected to:
- Stand
- Sit
- Hear
- Walk
- Talk
- Stoop or kneel
- Repetitive motion
EOE/AA Minority / Female / Disability / Veteran
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