Business Administrator

Job Details

• Location:
  
  601 Elmwood Ave, Rochester, New York, 14642, United States of America
• Opening:
  Worker Subtype:
  Regular
• Type:
  Full time
• Scheduled Weekly
  
  Hours:
  
  40
• Department: 910037 Med Hospital Medicine Division
• Work Shift:
  
  UR - Day (United States of America)
• Pay Range: $23.06 - $32.29 per hour

• Provide high-level administrative support within the Division of Hospital Medicine.
• Responsible for administration and coordination of one or more subject matter programs within a department.
• Maintain policies and procedures of the program and support leaders with the communication of outcomes to stakeholders.
• Assist with meeting planning to ensure goals of the program are discussed.
• Collect feedback on the success and/or failure of certain projects and activities for further review.
• Assist with the creation and communication of marketing and communication materials, which may include working with a central resource.
• May assist with program budgeting and submitting expenses.
• Coordinate and support the administration of non-direct and direct patient care services within the Division of Hospital Medicine.
• Assist in the development and execution of a departmental program, including planning, scheduling, and logistical support.
• Participate in program-related meetings and follow up on action items.
• Provide general administrative support to the program team as needed.
• Process all one-time payments in Workday for the entire division, including APPs, residents, and faculty.
• Lead Downtime Planning with the HMD Division Chief for the institution, coordinating meetings to discuss and implement policies.
• Monitor and manage the admitting capacity of the inpatient workforce, adjusting assignments as needed.
• Monitor program activities and provide regular reports on progress towards goals and objectives.
• Complete reporting as required.
• Contribute to the evaluation and improvement of programs by gathering and analyzing data.
• Support program marketing and communications efforts, including creating promotional materials and managing social media accounts.
• Coordinate with internal and external stakeholders to ensure smooth program operations.
• Assist with the supervision and coordination of administrative support staff, including workflow organization, training support, and implementation of process improvements to enhance operational efficiency.
• Coordinate scheduling activities for faculty, staff, and program participants, including coverage assignments, vacation tracking, and calendar management to ensure continuity of operations.
• Participate in the planning and preparation of master schedules for faculty using Qgenda.
• Gather, analyze, and synthesize operational, clinical, or programmatic data from multiple sources to identify trends, support reporting requirements, and inform leadership decision‑making.
• Collect, validate, and provide data for faculty reporting, including EPIC charge capture reports to ensure billing compliance and maximize revenue.
• Perform administrative coordination for educational and professional development initiatives, including scheduling sessions, collecting required documentation, tracking attendance, and preparing reports for continuing education credit or compliance requirements.
• Oversee and coordinate the HMD Faculty Development program.
• Coordinate onboarding logistics for new hires or program participants, including scheduling interviews, preparing documentation, and facilitating orientation support.
• Maintain a strong knowledge base in the given department field and contribute to planning of projects and learning experiences.
• Assist with department initiatives and events.
• May assist in the preparation of program budgets, including tracking expenditures and ensuring compliance with financial guidelines.
• Other duties as assigned.

Bachelor's degree required.

One year of experience in a business operation or administrative role required, or equivalent combination of education and experience.

• Adept at learning new technologies to perform data entry, manage calendars, and create reports.
• Strong organizational and time‑management skills.
• Excellent written and verbal communication abilities.
• Ability to work collaboratively in a team environment.
• Basic proficiency with Microsoft Office Suite and social media platforms.

The University of Rochester is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non‑discrimination in the administration of policies, admissions, employment, access, and recruitment of candidates for all persons consistent with our values and based on applicable law.