Administrative Assistant Quality Assurance

Position Overview

Job Title:

Administrative Assistant – Quality Assurance

Location:

Rochester, NY

Department:
Quality Assurance & Improvement

Reports To:

Director of Quality Assurance & Improvement

Employment Type:

Full‑Time, Non‑Exempt

Pay Range: $23.00 - $28.00/hour

• Provide administrative support to the Quality Leadership Team.
• Manage calendars, schedule meetings, and coordinate priorities across multiple leaders.
• Assist with onboarding activities, shared mailboxes, distribution lists, and departmental administrative processes.

• Coordinate quality committee meetings, including scheduling, agendas, meeting materials, logistics, and communications.
• Record, distribute, and maintain meeting minutes and action item logs.
• Track committee action items, monitor deadlines, and follow up on outstanding tasks.

• Maintain quality documentation, including policies, procedures, forms, and records using document control practices.
• Track internal and external audits, surveys, assessments, and documentation deadlines.
• Support preparation for accreditation, regulatory reviews, and audit readiness activities.

• Maintain dashboards, trackers, reports, and SharePoint Lists using Microsoft 365 tools.
• Update and maintain the Quality SharePoint site, ensuring documents and resources remain accurate and current.
• Compile reports and quality metrics for leadership review.

• Order and maintain office supplies, refreshments, and meeting materials.
• Coordinate purchasing activities and vendor communications.
• Serve as a professional point of contact for department stakeholders and visitors.

• High school diploma or equivalent required;
  Associate degree or higher preferred.
• Minimum two (2) years of administrative experience supporting leadership or committees.
• Experience in healthcare, compliance, quality, or other regulated environments preferred.
• Strong proficiency with Microsoft 365, including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint.
• Excellent organizational, time management, and multitasking abilities.
• Strong written and verbal communication skills.
• Exceptional attention to detail and ability to maintain confidentiality.
• Experience with document control, reporting, or quality management processes preferred.

Lifetime Assistance is proud to be an Equal Employment Opportunity employer. We celebrate diversity and are committed to inclusive hiring practices without regard to race, religion, gender, age, disability, or other protected characteristics.