Assistant Facilities Manager

Assistant Facilities Manager

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

• Manage day cleaners and night supplemental cleaning services across the NYC area, including inventory control, ordering and distribution of supplies, contract management, SLA oversight, invoicing, and purchase orders.
• Serve as the primary respondent for all service tickets submitted by clients and internal teams, ensuring timely acknowledgment and completion within management agreement SLAs.
• Coordinate with in‑house and external resources including property managers, contractors, capital project teams, and engineers to schedule work, collect certificates of insurance, manage vendor personnel access, and secure required method of procedures documentation.
• Manage small projects such as office conversions from single to dual occupancy, conference room transformations, pantry upgrades, and other space modifications.
• Conduct daily quality control inspections across facilities, generating work orders to immediately address identified issues and maintain operational excellence.
• Support and implement innovative programs, processes, and procedures that reduce operating costs and increase productivity in partnership with the Facility Management Lead and client teams.
• Provide backup coverage for Facility Managers and other Assistant Facilities Managers during planned time off, working across NYC facilities for periods ranging from one to five days.

• HS diploma or GED.
• Minimum of 3 years of facilities management experience in corporate environments, third‑party service providers, or consulting roles.
• Proven ability to work effectively in a fast‑paced environment under pressure while managing multiple competing priorities and urgent service requests.
• Strong organizational and management skills with demonstrated ability to coordinate multiple priorities simultaneously.
• Proficiency in MS Office and MS SharePoint, with computer proficiency in CMMS tools and work‑order management systems.
• Experience with purchase order creation, proposal requests, invoice review, and vendor management during normal and off‑hours including weekends.

• Bachelor’s degree or equivalent work experience in Facilities Management with management or technical emphasis.
• Knowledge of real estate, telecommunications, furniture systems, accounting, and building systems operations.
• Fluency in Spanish for enhanced communication with diverse teams and vendors.
• Experience supporting facilities across multiple geographic locations or remote sites.
• Background in budget development, variance reporting, and financial management for facility operations.
• Demonstrated commitment to teamwork, ethics, and excellence in professional environments.

M‑F 6:30AM–3:30PM.

Location:

On‑site – New York, NY.

Estimated range: $72,000.00–$90,000.00 USD per year, dependent on qualifications and market conditions.

• 401(k) plan with matching company contributions.
• Comprehensive medical, dental & vision care.
• Paid parental leave at 100% of salary.
• Paid time off and company holidays.
• Daily pay for early access to earned wages.

JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. For additional information, please see our Equal Employment Opportunity policy.