Administrative Assistant Quality Assurance

Administrative Assistant for Quality Assurance

Job Category: Administrative Assistant

Requisition Number: QUALI
002425

• Full-Time

Showing 1 location

Quality Assurance and Compliance |  Paul Rd Rochester, NY 14624, USA

Pay or shift range: $23 USD to $28 USD

The listed salary range reflects the budgeted compensation for this position. Final offers may vary based on factors such as the candidate’s experience, education, qualifications, and other job-related considerations.

Lifetime Assistance – Administrative Assistant Make an Impact. Create Joy. Shape the Future.

At Lifetime Assistance, our mission is to foster independence, dignity, and respect for individuals with intellectual and developmental disabilities. Working with us goes beyond just a job—it’s a chance to transform lives, including your own.

Job Title: Administrative Assistant – Quality Assurance

Location: Rochester, NY

Department: Quality Assurance & Improvement

Reports To: Director of Quality Assurance & Improvement

Employment Type: Full-Time, Non-Exempt

Pay Range: $23.00 - $28.00/hour

• No-Premium Health Insurance: Access comprehensive healthcare without added cost.
• Education Support: Tuition assistance, scholarships — 50% off tuition for two courses per semester plus up to $3,000 scholarship per semester — plus micro-credential stipends up to $750 and SUNY partnerships.
• Paid Training &
  
  Coaching:
  
  Receive hands‑on onboarding with a Success Coach, immersive learning, e‑learning, and ongoing paid training.
• Career Growth: Clear pathways to advancement, leadership training, and coaching support.
• Work-Life Harmony: Generous paid time off and supportive scheduling.
• Join a Caring Culture: Be part of a compassionate, mission-driven team that values every person — both those we support and our employees alike.

• Provide administrative support to the Quality Leadership Team.
• Manage calendars, schedule meetings, and coordinate priorities across multiple leaders.
• Assist with onboarding activities, shared mailboxes, distribution lists, and departmental administrative processes.

• Coordinate quality committee meetings, including scheduling, agendas, meeting materials, logistics, and communications.
• Record, distribute, and maintain meeting minutes and action item logs.
• Track committee action items, monitor deadlines, and follow up on outstanding tasks.

• Maintain quality documentation, including policies, procedures, forms, and records using document control practices.
• Track internal and external audits, surveys, assessments, and documentation deadlines.
• Support preparation for accreditation, regulatory reviews, and audit readiness activities.

• Maintain dashboards, trackers, reports, and SharePoint Lists using Microsoft 365 tools.
• Update and maintain the Quality SharePoint site, ensuring documents and resources remain accurate and current.
• Compile reports and quality metrics for leadership review.

• Order and maintain office supplies, refreshments, and meeting materials.
• Coordinate purchasing activities and vendor communications.
• Serve as a professional point of contact for department stakeholders and visitors.

• High school diploma or equivalent required;
  Associate degree or higher preferred.
• Minimum two (2) years of administrative experience supporting leadership or committees.
• Experience in healthcare, compliance, quality, or other regulated environments preferred.
• Strong proficiency with Microsoft 365, including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint.
• Excellent organizational, time management, and multitasking abilities.
• Strong written and verbal communication skills.
• Exceptional attention to detail and ability to maintain confidentiality.
• Experience with document control, reporting, or quality management processes preferred.

• Mission-Driven Work: Empowering individuals to live with independence and purpose—here, your work truly matters.
• Inclusive & Supportive: A workplace built on…