Facilities Coordinator

Summary

At NAYA, we are building something special. Our mission is to build genuine connections through Middle Eastern flavors that nourish and inspire us. Growth is more than restaurant count — it’s personal development, leadership opportunities, and a culture where our teams grow together as we build something exceptional.

As we continue to grow across the Northeast, we are looking for a creative, community-driven marketer to bring the NAYA brand to life in our neighborhoods — building awareness, generating trial, and creating relationships that turn first‑time guests into loyal fans.

• Annual Salary: $68,000 + Annual Bonus
• Medical: NAYA pays 70%
• Technology Reimbursement: $60/month
• Profit Interests: (to be determined in Q3 2026)
• 401k: with match (launch Q3 2026)
• Paid Time Off: 2 weeks Paid Vacation Time / 56 hours sick/safe time
• Paid Holidays: 12 days/year
• Other Optional: Commuter Benefits, FSA, LTD/STD, Employee Assistance, Pet Insurance
• Most Importantly: Free NAYA when you work!

The Facilities Coordinator is the operational backbone of the Facilities department, keeping our restaurants safe, compliant, and running smoothly. This role owns preventive maintenance schedules, compliance records, vendor coordination, and data integrity in ResQ, our facilities management platform, and serves as the single source of truth for all facilities documentation.

This coordinator is both proactive and precise, someone who manages multiple workflows with ownership and attention to detail, and who the Facilities Manager can count on to handle the operational details with minimal oversight.

• Own and maintain preventive maintenance (PM) schedules in ResQ for critical systems, including HVAC, refrigeration, fire/life safety, plumbing, and kitchen equipment.
• Create, assign, and monitor recurring PM work orders to ensure timely completion.
• Maintain accurate equipment, warranty, and service history databases.
• Keep the ResQ database up to date with current asset, vendor, and work order information.

• Maintain all inspection, certification, and compliance records, including fire suppression, hood cleaning, backflow prevention, and related systems.
• Escalate Department of Health (DOH) violations to the appropriate team and track corrective actions through to resolution.
• Serve as the single source of truth for all facilities documentation.
• Prepare monthly compliance and preventive maintenance reports for the Facilities Manager.

• Support vendor procurement, including sourcing, documentation, and onboarding requirements.
• Coordinate services that require alarm system deactivation, Certificate of Insurance (COI) documentation, or other building‑specific requirements.
• Support warranty claims by compiling documentation, service timelines, and equipment history for the Facilities team.
• Validate invoices against completed PM services and scheduled work orders.

• Assist the Facilities Manager with proposal reviews, invoice workflows, and project coordination while maintaining accurate records for compliance and audits.
• Support emergency response for critical equipment failures or safety hazards, coordinating rapid vendor deployment and communicating clearly to minimize disruption to our restaurants.

• PM schedules are current and no recurring tasks are missed.
• Compliance records are accurate, organized, and audit‑ready at all times.
• The ResQ database reflects current, reliable information across all assets and work orders.
• Vendors are coordinated efficiently and documentation is always in order.
• The Facilities Manager can rely on this role to handle operational details with minimal oversight.

• Highly Organized: Strong organizational skills with a demonstrated ability to manage multiple concurrent workflows with precision and ownership.
• Systems‑Driven: Comfortable working in platforms and databases; experience with facilities or work order management systems like ResQ is a plus.
• Detail‑Oriented Record Keeper: Skilled at documenting and maintaining…