Call Center Representative III
Job in
Rochester, Monroe County, New York, 14618, USA
Listed on 2026-07-21
Listing for:
University of Rochester
Full Time
position Listed on 2026-07-21
Job specializations:
-
Administrative/Clerical
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Provide communication support services including general clerical, information, way-finding, and scheduling for patients;
Handle patient registration and scheduling tasks;
Resolve patient access issues and process confidential information;
Perform quality audits and monitor customer interactions for accuracy;
Provide guidance on complex calls and assist senior staff as needed
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