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Intake Coordinator

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: AccessHealth
Full Time position
Listed on 2026-08-03
Job specializations:
  • Administrative/Clerical
    Healthcare Administration, Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

Role: Intake Coordinator responsible for guiding prospective patients through the enrollment process, ensuring accurate documentation, and coordinating with referral sources, clinical teams, and providers.

Responsibilities
  • Educate patients about services and facilitate their enrollment.
  • Obtain initial care authorization from pharmacies or insurance companies.
  • Coordinate scheduling and communicate intake status to referral sources.
  • Report changes in patient status, service needs, or staffing to supervisors.
  • Maintain efficient use of time and multi-task in a fast-paced environment.
Qualifications & Skills
  • Bachelor’s degree required.
  • 3-5 years of home care experience.
  • Knowledge of NYS DOH healthcare operations.
  • Strong organizational, communication, and customer service skills.
  • Attention to detail, problem-solving, and proficiency with smartphones, tablets, and laptops.
  • Ability to work efficiently, multi-task, and follow up promptly.
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