Clerk II w​/typing

Clerk II/ Typing

This is a clerical position involving the independent performance of higher level clerical tasks. Employees of this class may exercise supervision or guidance over a small number of clerks and may train a small number of clerks in the procedures used for that section. General supervision is received from a higher level employee who is available to handle difficult technical or policy problems.

Performs related work as required.

Typical Work

Activities:

• Prepares, types and maintains material such as correspondence or narrative reports using a personal computer;
• Prepares and maintains alphabetical, numerical or personnel files;
• Copies, sorts, distributes and files materials in a manual filing system;
• Obtains and gives out information in documents, records and files;
• Checks a variety of financial and statistical records and reports for accuracy and completeness;
• Enters information onto standard forms such as payroll or production records, authorization, certification, etc.;
• Answers routine questions by phone and in person;
• Schedules meetings and assembles material;
• May supervise or guide subordinates in the performance of their duties;
• May train subordinates in the procedures and functions of the section.

Entry Level

Knowledge, Skills and Abilities:

• Knowledge of office terminology, practices, procedures, routines and equipment;
• Knowledge of business math and business English;
• Knowledge of the techniques involved in record keeping and establishing and maintaining a filing system;
• Knowledge of word processing;
• Ability to use a personal computer;
• Ability to conduct searches for information from various sources;
• Ability to work with forms;
• Ability to prepare reports from numerical and written data;
• Ability to understand and carry out complex oral and written instructions;
• Ability to express oneself clearly;
• Ability to readily acquire familiarity with departmental organization, functions, laws and policies and regulations;
• Ability to deal with the public;
• Ability to solve complex clerical problems.

Full Performance Knowledge, Skills, and Abilities:

• All the Entry Level KSA's PLUS
• Knowledge of department policies and procedures.

Minimum Qualifications:

High school diploma or Equivalent, AND

OR