Wavier Services Coordinator

EOE Statement Our agencies are equal opportunity employers. We do not discriminate against employees or applicants in the hiring, promotion, compensation, placement, termination, layoff, recall, transfer, leaves of absence or any other term or condition of employment on the basis of race, color, religion, sex, sexual orientation, gender orientation/identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran, domestic violence victim status, prior arrest and conviction records or any other protected category in accordance with applicable federal, state and local laws.

Waiver Services Coordinator

$20.00 - $23.00 per hour commensurate with experience

Full-time 30-hour work week. Mon-Fri between the hours of 8am – 4pm

• Associate’s degree in business or health related field and two years experience. In some cases, an equivalent combination of education and experience may be acceptable.
• Must have demonstrated organizational skills.
• Must have demonstrated interpersonal skills.
• Must have excellent oral and written communication skills.
• Must have computer literacy skills and a demonstrated ability to adapt to new computer software.
• Demonstrated good oral and written communication skills.
• Demonstrated ability to follow through on assignments.
• Demonstrated acceptance of and sensitivity in interacting with people with disabilities.
• Demonstrated ability to accept feedback.

To coordinate consumer services from intake/admission through discharge for all OPWDD Waiver services. To support department or program staff as requested in meeting all agency and regulatory requirements.

• Provides follow up to all calls for agency information and referrals for OPWDD Waiver Services.
• Creates intake packet to include all required documents per program; communicates with families/care coordinators and other providers as needed to gather information as requested by program staff.
• Works with agency admission committee members to review any new candidates for services. Works with program staff, consumers, families and providers by phone or in person, scheduling on site visits and meetings as necessary.
• Processes admission to new consumers in accordance with department or program guidelines and agency practices.
• Reviews, updates, processes, and maintains all records in accordance with the standards of regulatory agencies governing the operation of CP.
• Maintains computer records, demographic and billing information in accordance with department or program guidelines and agency practices.
• Collects billing, follows through on billing problems, and ensures the accuracy of billing and income information.
• Transition apt manager- assists with collecting and processing of rent, maintenance and lease violations, etc.
• Achieves program goals by performing other responsibilities as required.

• Directly supervised by Director of IFSS and Director of Waiver Services.
• Interacts regularly with consumers, families/caregivers, department or program staff, finance/accounting staff, insurers, and external service providers to ensure a smooth transition into programs.

None.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

This job operates in an office or residential setting.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to speak with clarity and accuracy, listen, and the able to engage in repetitive motion activities, i.e. typing. The employee frequently is required to sit, stand;

walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must be able to lift and carry or move objects up to 20 pounds.

Travel…