Senior Scheduler (Full-time, Days

Senior Scheduler

As a Senior Scheduler, your exceptional organizational and management skills are key to successful coordination of scheduling and maintenance of services throughout the system.

Department:
Gastroenterology

Location:

800 Carter Street, Rochester, NY 14621

Hours per week: 40, Full-time

Schedule:

Monday - Friday, 8:00 am-4:30 pm

Responsibilities:

• General Management. Manage incoming calls, greet customers, take messages as necessary; sort and distribute incoming mail; review patient letters for accuracy and assure outgoing mail is ready for the mailroom; communicate any problems related to scheduling practices; answer phone and assure calls are forwarded to answering machine or alternate phone numbers
• Surgical Services. Coordinate surgical scheduling for multiple physicians, i.e., pre-admission history and physicals, diagnostic procedures, in-house procedures, etc.; train others on scheduling
• Transportation Services. Schedule timely and efficient transportation for patients to a skilled nursing facility, rehabilitation facility, or to their home address as needed
• Interpreter Services. Coordinate and maintain the scheduling requirements of the Interpreter Services Department, vendors, and all Rochester Regional Health patients

Required Qualifications:

• Three (3) or more years of relevant healthcare experience required
• In lieu of a degree, an equivalent combination of education and experience will be considered
• Strong analytical, computer, organizational, customer service, and communication skills

Preferred Qualifications:

• Bachelor's degree in business, social sciences, human resources, or equivalent preferred. An equivalent combination of education and experience will be considered.
• For the transportation departments, knowledge of IDX and CCS is beneficial

PAY RANGE: $18.00 - $21.00

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law.