Admin Coordinator III

Location: City of Rochester

University of Rochester - 601 Elmwood Avenue - Responsibilities:
Provide administrative and operational support to the Office of Patient Experience and ICARE Commitment by coordinating day-to-day office functions, recognition activities, and departmental workflows.;
Serve as a primary point of contact for internal staff, patients, families, vendors, and committees by responding to inquiries, monitoring shared inboxes, routing requests, and maintaining timely and accurate communication related to Patient Experience and ICARE initiatives.;
Manage UR Stars recognition program components, including processing patient and family submissions, responding to data and reporting requests, coordinating badge pulls and materials, and troubleshooting issues with internal partners and vendors.;
Support planning and execution of departmental projects, meetings, and events by managing calendars, preparing materials, coordinating logistics, taking minutes, and maintaining organized records.;
Perform document preparation, proofreading, data entry, and reporting while ensuring confidentiality, accuracy, and adherence to institutional policies.