Receptionist Rochester, NY

Receptionist Position

We are looking for a detail-oriented and personable Receptionist to support daily front-desk operations for a non-profit organization in Rochester, New York. This Contract position is well suited for someone who enjoys creating a welcoming environment while managing incoming communications with accuracy and efficiency. The ideal candidate will be comfortable handling a busy phone system, assisting callers and visitors, and providing dependable part-time administrative support.

Responsibilities:

• Greet visitors and direct them to the appropriate staff members while maintaining a courteous and organized front-desk presence.
• Manage a multi-line phone system by answering incoming calls promptly, screening inquiries, and routing calls to the correct departments or team members.
• Respond to general questions from callers and guests with clear and courteous communication.
• Maintain an orderly reception area that reflects a welcoming and organized environment for the organization.
• Support part-time front office operations by assisting with routine clerical and administrative tasks as needed.
• Take accurate messages and ensure timely follow-up by relaying information to the appropriate team members.
• Monitor daily call volume and help keep communication flowing smoothly throughout the office.