Front Desk Receptionist

Front Desk Receptionist

Job Description
We are seeking an experienced and professional Front Desk Receptionist to be the first point of contact for our salon. The ideal candidate will possess excellent communication skills and a friendly demeanor, ensuring that all clients and callers receive a warm welcome. This role is crucial in maintaining the smooth operation of our office and providing essential support to both staff and clients.

Responsibilities

• Greet and assist visitors in a courteous and professional manner, directing them to the appropriate personnel.
• Manage incoming calls while demonstrating excellent phone etiquette.
• Maintain an organized front desk area, ensuring it is presentable at all times.
• Schedule appointments and manage calendars for a large team of stylists and colorists.
• Assist with office management tasks as needed such as bank runs and inventory organization.
• Communicate effectively with team members and clients, ensuring a luxurious experience.

• Proven experience in a front desk role is preferred, especially in salon or hospitality environments.
• Strong time management skills with the ability to prioritize tasks effectively.
• Excellent organizational skills to maintain an efficient workflow.
• Familiarity with salon management software and equipment.
• Ability to work independently as well as part of a team.
• Minimum 1 year of salon experience required.
• Willingness to work Saturdays.