Customer Success Manager: Onboard Retain
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-03-07
Listing for:
Paychex
Full Time
position Listed on 2026-03-07
Job specializations:
-
Business
Customer Success Mgr./ CSM, Client Relationship Manager -
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Location: City of Rochester
A leading HR and payroll solutions provider in Rochester, NY seeks a Customer Success Manager to ensure customer satisfaction and account growth. This role involves onboarding new clients, analyzing usage data to optimize value, and collaborating with sales for upselling opportunities. Candidates should have a Bachelor's degree and 2-3 years of relevant experience. The position offers competitive pay and comprehensive benefits for full-time employees, encouraging a culture of growth and inclusivity.
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