Shared Services Senior Project Coordinator

Location: City of Rochester

Shared Services Senior Project Coordinator Consulting Managed Services Remote Flex in New York State only (some onsite work may be required)
Nonexempt, Full-Time, 37.5 hours/week Compensation: $30.29 - $31.25 per hour

Put the CARE in your CAREER!

At CCSI, our mission is to activate possibilities and spark change in organizations that put people first. Our vision guides us all in the right direction: a world of communities where everyone flourishes. CCSI is a trusted partner to human-centered organizations. We work with government, education, and non-profit institutions to strengthen their day-to-day operations, build successful teams, plan for the future, and increase their impact.

We help organizations rise so communities can flourish. If you’re looking for a career with purpose that creates lasting change in the community, we encourage you to apply.

We are seeking a talented Shared Services Senior Project Coordinator to join our team of nearly 500 employees. The Shared Services Senior Project Coordinator supports the coordination and tracking of cross-functional business initiatives across multiple business management support functions. This role serves as a point of coordination between operational leaders, service delivery teams, vendors, and other stakeholders, helping projects, process improvements, and organizational priorities move forward on time and within scope.

This role provides day-to-day project coordination by supporting decision-making, documenting accountability, tracking risks and dependencies, and maintaining clear communication across functions. While this role is not directly responsible for owning operational processes or final decision-making authority, this role is accountable for keeping projects and all associated requirements organized, visible, and on track so business teams can successfully execute their  this role, you will Project Coordination & Support Coordinate and support cross-functional projects involving business management support functions such as Accounting, Finance, Contracting, Human Resources, Compliance, and Administrative Services.

Develop and maintain project plans, timelines, milestones, resource requirements, and deliverables.

Coordinate and help facilitate project meetings, status reviews, and planning sessions.

Track project timelines and deliverables to keep work on schedule and aligned with priorities.

Monitor progress, identify roadblocks, and bring issues forward to leadership for resolution.

Coordinate activities among internal stakeholders, external clients, and business partners.

Track contract renewal dates and coordinate timely renewal actions with relevant stakeholders.

Coordinate meetings with Shared Services Initiative partners, including Causewave Community Partners and Council of Agency Executives.

Documentation & Accountability Support Support leadership in clarifying roles, responsibilities, and ownership across project teams.

Track outstanding decisions and follow up with stakeholders to keep them moving toward resolution.

Document processes, decisions, action items, risks, dependencies, and scope changes.

Escalate unresolved issues, resource constraints, and project risks to the supervisor with supporting information.

Support leaders in evaluating tradeoffs, prioritizing initiatives, and making informed decisions.

Business Process & Operational Improvement Partner with functional leaders to identify opportunities for process improvement, standardization, and operational efficiency.

Support the design and implementation of shared services models, governance structures, and service delivery improvements.

Develop and maintain project management tools, templates, workflows, and reporting mechanisms.

Facilitate cross-functional collaboration to ensure alignment and minimize operational silos.

Promote continuous improvement and lessons learned throughout the project lifecycle.

Risk, Budget & Resource Management Identify and track project risks, issues, and dependencies, and bring them to the supervisor's attention.

Support impact and risk analysis and help identify possible mitigation options.

Assist with project budgeting, forecasting, and resource…