Accounts Receivable Specialist

Imperial Brady is a leading North American distributor and solutions provider for cleaning and facility care, food service, and packaging. With more than 13,000 employees and a broad supply chain network, we deliver national scale with local expertise. Built on strong customer relationships and deep industry knowledge, we go beyond distribution—delivering Supplies + Support through expertise, service, and a commitment to making every customer touchpoint a plus.

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• All correspondence will come directly from Imperial Brady and not a personal email address.**

Imperial Brady has an Accounts Receivable Specialist role available in Rochester, NY! Join a strong and continuously evolving group, helping to continue to grow our business. If you’re eager to find your next opportunity, Imperial Brady is a great place to take that next step.

The Accounts Receivable Specialist will coordinate collections, cash receipts posting, credit card payment processing, and assist with billing when needed. You will review credit applications and accounts for new customers, building rapport with internal groups, all while maintaining strong attention to detail.

The schedule for this position is Monday through Friday, 8:30am - 5:00pm.

Pay Range: $32.00 to $37.00 per hour

• Assist the collections team regarding shorts and skips
• Update account information for all customers
• Manage customer calls and process credit cards and payments
• Develop a strong rapport with sales teams, customer service, A/R staff, and other departments
• Manage a portfolio of customer accounts and perform B2B collections.
• Make outbound collection calls daily and send follow-up emails.
• Recommend accounts to the A/R rep for final demand or collections letter
• Separate all tickets and invoices
• Billing shipments, charge freight on required shipments
• Review exception reports and unbilled ‘pick ticket’ reports

• Bachelor's Degree
• 10 years of experience in Credit or Accounts Receivable
• Strong attention to detail
• Excellent communication and collaboration skills
• Proficiency with Outlook, Word, and especially Excel

We offer a dynamic environment for our more than 13,000 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.

Imperial Brady is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non‑merit-based factors.

Our company is a Fair Chance employer, committed to providing opportunities for qualified individuals with past justice system involvement. We believe in assessing candidates based on their skills and experience. A conditional offer of employment will be contingent upon the successful completion of a background check, consistent with applicable federal, state, and local laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.