College Intern - Summer - Behavioral Health Provider Relations

Job Description:

Summary:

The Summer College Internship Program is a 10-week paid internship experience that provides undergraduate and graduate students with the opportunity to attend development workshops, network, and be part of our company. Our college interns work on meaningful projects, are mentored under their respective managers, and continue to develop throughout the entire summer. Through the internship program, our interns can attend development workshops that are focused on key business concepts.

Interns may work within the skills-based tracks of Business Administration, Information Technology, Actuarial, Human Resources, Analytics & Data, Communications, Finance, Marketing & Sales, Project Management, Clinical Studies, Customer Experience, Digital Operations, and other non-technical and/or technical based degree programs. This is a paid 10-week summer internship from the first Monday in June to the second Friday in August (up to 40 hours per week).

Interns may reside in either a technical or non-technical area. Development workshops are provided to help with the transition from school to the corporate environment. Housing is not provided as part of our program.

Specific duties will vary by assignment; specific divisional callouts are listed below. The Behavioral Health Provider Relations Intern will partner with Provider Clinical Trainers to research and develop content for new provider training programs. The intern will participate in training sessions, assist with day-to-day training activities, and work directly with providers to support engagement and education initiatives. In addition, the intern will have the opportunity to shadow Provider Relations Representatives, Case Managers, and Contracting staff to gain a comprehensive understanding of each department's role and the importance of collaboration in supporting providers and delivering high-quality behavioral health services.

Works with a mentor and supports key strategic projects. Completes work assignments based on business needs, departmental priorities, and individual qualifications. Performs a mix of technical and/or non-technical tasks that will cover a broad range of business-related projects. Creates and delivers presentations at completion of internship. Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies' mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs.

Maintain confidentiality and protection of member privacy in accordance with the company policies. Regular and reliable attendance is expected and required. Performs other functions as assigned by management.

Desired Majors/Degree Programs Include:
Psychology, Social Worker, Human Services or similar program(s)

Preferred (but not required) experience with:
Customer Service, Presenting/Public Speaking, PowerPoint, Excel, & Word

High School diploma along with proof of continuous college enrollment (enrolled in a full-time undergraduate or graduate degree program).

Must be in good academic standing.

Excellent written and verbal communication skills, with ability to interact with technical and non-technical audiences and interface with staff at all levels of the company.

Ability to multitask in a fast-paced environment while maintaining strong attention to detail changing environment and deliver high-quality work product.

Ability to work well in a team establishing good working relationships with peers.

Demonstrates strong organizational, analytical, problem-solving and prioritization skills.

Proactive approach to work, displaying creativity and flexibility in completing assigned tasks.

Commitment to continuous improvement of skills and team functioning.

Self-motivated and able to work independently, as well as on intra- and inter- departmental teams as needed.

Experience with Microsoft Office Suite.

Experience using a desktop computer in a professional environment.

Ability to work while sitting and/or standing at a workstation viewing a computer and using a keyboard, mouse and/or phone for three (3) or more hours at a time. Ability to travel across the Health Plan service region for meetings and/or training courses as needed.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin,…