Assistant Supervisor Residential - Cook Cottage

Job Summary

Assistant Supervisor Residential is a hands‑on, first‑level lead role that acts mainly as a senior level direct care staff member. The Assistant Supervisor Residential partners with a team of skilled professionals, youth, and families to provide services that are family‑driven, youth‑guided, trauma‑informed, and culturally competent in various settings in order to help youth reach their full potential.

The individual in this position is responsible for the creation of a safe, nurturing, and peaceful environment that provides opportunity for the successful development of life and social skills for clients and families receiving services.

• Create a safe, nurturing, and peaceful environment that provides opportunity for the successful development of life and social skills for youth receiving services.
• Recognize and address challenging student/youth behavior utilizing training provided.
• Provide guidance and mentorship to unit staff to ensure proper development, implementation, and documentation of treatment goals and objectives.
• Support organization and communication of youth schedules and activities.
• Manage and appropriately prioritize how to respond in emergency situations.
• Perform the duties of a Youth Care Professional.
• Adhere to funder requirements and regulations at all times.
• Comply with all Hillside policies, procedures and all applicable governmental laws, regulations and guidelines.
• Partner with the Supervisor to delegate tasks in alignment with staff strengths and interests.
• Provide the following supervisory functions, as needed, in the Supervisor’s absence:
  • Supervise Residential staff, including scheduling and training.
  • Organize and communicate youth schedules and routines.
  • Facilitate team meetings and document decisions and process changes that occur as a result of meetings.
  • Ensure a safe and sanitary physical living environment.
• While this job description covers many aspects of the role, employees may be required to perform other duties as assigned.

• High School Diploma or GED required
• Minimum 2 years of experience in a residential care setting required

• CPR certification required or obtained within 60 days of hire.
• Unrestricted, valid NYS driver’s license for minimum of 1 year with a clean driving record and minimum insurance coverage that meets agency standards preferred.

In addition to demonstrating the Hillside Professional Competencies of Communicates Effectively, Personal Excellence, Cultural Competence, Builds and Leverages Relationships and Optimizes Decision Making, the following occupational competencies must be demonstrated:

• Demonstrate the emotional competence and good judgment required to build productive, engaged children, youth, staff and family relationships while implementing required rules, expectations and routines.
• Ability to complete all required documentation in a timely fashion according to established policies and regulations. This is an essential function in order to facilitate the efficient and effective flow of information necessary for the program to be effectively managed and outcomes optimized.
• Ability to recognize and address escalating and dysregulated youth behavior and utilizing training provided in behavior management and Therapeutic Crisis Intervention (TCI) including the use of physical interventions (holds).
• Demonstrate problem‑solving and conflict resolution skills with self and others.
• Consistently meet the highest standard for ethical and professional conduct towards all.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to work a variable scheduling including evenings and weekends
• The following physical demands are required:
  • Occasional sitting (up to 4 hours)
  • Occasional standing (up to 2 hours)
  • Occasional walking (up to 2.5 hours)
  • Occasional driving (up to 8 hours)
  • Continuous balancing (up to 8 hours)
  • Occasi…