Call Center- Customer Service Representative

We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.

• Flexible hours
• Great pay
• Valuable work experience
• Increased social opportunities
• Future references/referrals

• Excellent interpersonal, communication, and organizational skills
• Strong customer service mindset with the ability to meet performance goals
• Must pass background examinations (included with training)
• High school diploma or GED preferred
• Some college coursework highly preferred
• Minimum of one year of customer service and/or administrative office experience required
• Intermediate computer skills preferred (Word, Excel, and other software systems) required
• Ability to multitask, stay organized, and work in a fast-paced call environment

Job Title
:
Customer Service Representative

Reports to
:
Managers

FLSA Status
:
Non-Exempt

We are seeking a friendly, motivated, and results-driven Customer Service Representative to join our team. This role operates in a call-center environment and plays a key part in helping families enroll their children in swim lessons. The ideal candidate is comfortable on the phone, enjoys helping others, and can consistently meet performance metrics related to calls, customer experience, and enrollments.

High school diploma or GED preferred. Some college highly preferred. One year of previous customer service and/or administrative office experience preferred. Intermediate level computer skills preferred using Word, Excel and other software systems.