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Order-to-Cash Specialist – B2B Customer Service

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: International Flavors and Fragrances
Full Time position
Listed on 2026-03-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

A global leader in flavors and fragrances is seeking a Customer Service Specialist in Rochester, NY. This role involves managing customer orders, coordinating communications, and ensuring on-time fulfillment in a B2B setting. Applicants should have a Bachelor's degree and 2-3 years of experience in Customer Service or Supply Chain. A strong command of SAP and Microsoft Office, along with excellent communication skills, are essential for success.

The position offers a collaborative and supportive workplace culture.
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