Bilingual Universal Banker - Branch; English​/Spanish

Schedule

Monday – Saturday with a day off during the week. Branch hours are Monday, Thursday & Friday 9:00 a.m. – 5:00 p.m., Tuesday & Wednesday 9:00 a.m. – 4:00 p.m., and Saturday 9:00 a.m. – 1:00 p.m. Must be flexible to meet current and future business needs.

40 hours

ESL offers a competitive benefits package which focuses on providing a work life balance for all employees. Our benefits include robust options such as our wellness program, family assistance plan, 401k with match, paid volunteer time and Learning & Development training among many others.

$22.02 per hour + 10% bilingual premium

Since 2010, ESL has been consistently ranked one of the Best Workplaces in America by Great Place to Work ®. Great Place to Work and Fortune magazine have recently placed ESL on these prominent national lists as well:

• Best Workplaces for Millennia ls
• Best Workplaces for Women
• Best Workplaces in Financial Services and Insurance
• Best Workplaces in New York State

Something wonderful happens when you love what you do. So consider a career  is consistently recognized as a top workplace by Great Place to Work and Fortune magazine, and has earned titles such as Rochester’s Choice award winner and Training Top 125 recipient.

ESL is currently seeking Bilingual Universal Bankers to provide excellent customer service through identifying member needs and completing transactions, while building relationships, achieving sales goals and creating a positive experience. In this position you will learn a variety of banking functions by conducting both Teller and Relationship Banker responsibilities.

• Create a positive face‑to‑face member experience
• Build long‑lasting relationships with members
• Work in both a Teller or Relationship Banker position depending on branch needs
• Assist members with processing financial transactions including payments, deposits and withdrawals in a timely manner
• Help members recognize and obtain the most appropriate solutions for their financial needs by asking needs‑defining questions
• Educate and Refer a variety of products and services to members
• Assist members with accounts, loans, fraud and maintenance
• Learn about the banking and finance industry
• Gain exposure to career opportunities at ESL

• One year in sales/service in the financial services, retail, professional services or worker industries
• High School diploma or High School equivalency diploma required
• Bilingual English/Spanish speaking proficiency required
• Strong communication, problem‑solving and decision‑making abilities
• A high degree of flexibility to support branch needs
• Proficient in building customer and peer relationships
• Proficient in PC applications
• Prior Sales Experience preferred
• Understanding of banking products and services preferred
• Notary preferred; if not obtain within 12 months of filling role
• Must complete submission of application and fingerprinting to the NMLS (Nationwide Multisite Licensing System) and successfully be registered as an MLO (Mortgage Loan Originator) through ESL
• Demonstrates alignment with ESL’s Core Values, mission, vision, and Purpose to help our community thrive and prosper

• Eastside District
• Central District
• Westside District
• Finger Lakes
• Brighton Henrietta
• Bulls Head (Downtown Rochester)
• Batavia
• Auburn/Union Springs
• Fairport
• Chestnut St (Downtown Rochester)
• Brockport
• Canandaigua/Geneva
• Penfield
• Culver Ridge
• Chili
• Cobblestone
• Pittsford
• Goodman
• Geneseo
• Newark/Phelps
• Webster
• Hudson Ave
• Long Pond
• Seneca Falls/Waterloo
• Twelve Corners
• Irondequoit
• Medina
• Victor/Farmington
• Lake Ave
• Mt. Read
• Merchants Walk (Downtown Rochester)
• Ridgeway

ESL is one of the largest and most successful federal credit unions in the country. We are locally owned and known for valuing people and sharing our success with our employees. We are proud to hire great people with a variety of perspectives and cultural backgrounds who represent the Rochester area.

ESL offers a very generous compensation and benefits package including health, dental, life, 401k, vacation, paid holidays, performance incentives, and more.

We’re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award‑winning work environment, which has been recognized by the Great Place to Work Institute since 2010.