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Customer Rep
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-03-01
Listing for:
Globalchannelmanagement
Full Time
position Listed on 2026-03-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support
Job Description & How to Apply Below
- Ability to multi-task and manage multiple conflicting priorities
- Ability to maintain composure through stressful situations
- Proficient in Microsoft applications
- Excellent written and oral communication skills required
- Handle inbound calls, emails, and other inquiries from customers in a professional, courteous, and efficient manner.
- Provide accurate information regarding products, services, orders, and account status.
- Troubleshoot customer issues and work with internal teams to resolve concerns quickly.
- Document all customer interactions in the CRM system with accuracy and attention to detail.
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