Resolution & Collections Specialist; AI-Powered FinTech
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-03-04
Listing for:
Bounce
Full Time
position Listed on 2026-03-04
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Location: City of Rochester
A growing fintech company is seeking a Resolution Expert in Rochester. You will guide consumers through the collections process while providing exceptional customer service. Key responsibilities include managing communication, establishing repayment plans, and meeting performance indicators. Ideal candidates will have experience in collections or customer service, strong verbal skills, and the ability to work in a fast-paced environment.
This role offers competitive pay based on experience, with various benefits including medical coverage and 401k matching.
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