Bilingual Teller - Chestnut Street Branch; Bilingual English​/Spanish

Schedule

Monday – Saturday with a day off during the week for working Saturday. Branch hours are Monday, Thursday & Friday 9:00 a.m. – 5:00 p.m.;
Tuesday & Wednesday 9:00 a.m. – 4:00 p.m.; and Saturday 9:00 a.m. – 1:00 p.m. Must be flexible to meet current and future business needs.

40 hours per week.

ESL offers a competitive benefits package focused on work‑life balance, including a wellness program, family assistance plan, 401(k) with match, paid volunteer time, and Learning & Development training among many others.

$19.66 per hour plus 10% premium for bilingual positions. In addition to competitive pay and benefits, an annual performance‑based incentive rewards eligible employees for their contributions.

This position processes customer transactions in a branch environment, refers customers needing guidance in identifying the right financial solutions, builds long‑term relationships, and supports ESL’s business results.

• Process customer transactions effectively, efficiently and accurately.
• Meet transactions per FTE target.
• Meet balance accuracy standards.
• Participate in achieving team lead objectives.
• Participate in efforts to achieve the unit’s customer and employee satisfaction targets as measured through loyalty and employee pulse survey scores.
• Ensure compliance with audit/operational controls.
• Adhere to member focus processes and expectations.
• Participate in coaching processes to improve proficiency in member‑focused behaviors.
• Attend sales meetings and participate in sales activities to increase sales success.
• Use member‑focus skills and behaviors to foster and meet internal customer satisfaction performance targets.

• High school diploma or equivalency required.
• Bilingual English/Spanish speaking proficiency required.
• 6–12 months teller experience preferred.
• Proficient in PC applications.
• Good verbal and written communication skills.
• People and team oriented.
• Prior sales experience preferred.
• Maintains a high degree of flexibility to support branch needs.
• Demonstrates alignment with ESL’s core values, mission, vision, and purpose to help our community thrive and prosper.

We’re committed to diversity, equity, and inclusion. We believe we are a stronger, more successful organization because of this commitment. We strive to ensure a robust talent pool of qualified candidates with a variety of skillsets and capabilities for all our openings. We hire great people and welcome all new hires to our award‑winning work environment, recognized by the Great Place to Work Institute since 2010.