Hospital Guest Services Specialist III – Patient Advocate
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-03-05
Listing for:
University of Rochester
Full Time
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
A leading educational institution in Rochester is seeking a Guest Services Representative to serve as a liaison for patients and visitors within the Medical Center. The ideal candidate will have a background in customer service, critical thinking skills, and the ability to communicate effectively with diverse populations. Responsibilities include problem solving and coordinating visitor access while exemplifying the ICARE values.
This position requires strong interpersonal skills and the management of sensitive information in compliance with HIPAA standards.
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