More jobs:
Host, Customer Service/HelpDesk, Customer Service Rep
Job in
Rochester, Monroe County, New York, 14618, USA
Listed on 2026-03-06
Listing for:
The Cheesecake Factory
Full Time
position Listed on 2026-03-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Warmly greet guests creating a positive first impression;
Use a floor plan and follow a seating rotation to assign tables promoting guest satisfaction;
Provide accurately quoted wait times while managing reservations to support smooth guest flow;
Play an important role in front of house operations, supporting teamwork to enhance the overall guest experience;
Answer phones with a sense of urgency, helping guests with general questions
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