Bilingual Customer Support Specialist; Spanish/English
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-06-26
Listing for:
Excellus BCBS
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Spanish Customer Service, HelpDesk/Support
Job Description & How to Apply Below
Location: City of Rochester
Excellus BCBS is looking for a Customer Care Advocate in Rochester, NY. This role involves resolving customer inquiries through various channels including phone, email, and chat. The advocate provides excellent service and supports member and provider satisfaction.
Candidates must have a High School diploma and experience in customer service. Bilingual skills in English and Spanish are required for certain positions. The compensation range is $18.22 – $23.89 per hour, along with additional benefits.
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