Front Desk Guest Service Agent — Solutions-Driven
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-06-29
Listing for:
Essex Hotel Management, LLC
Full Time
position Listed on 2026-06-29
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, English Customer Service, Call Center / Support, HelpDesk/Support
Job Description & How to Apply Below
Essex Hotel Management, LLC is seeking a DRIVEN Guest Service Agent for the Courtyard Rochester Downtown. As the first point of contact, you will provide exceptional customer service and ensure a positive experience for guests.
Your role includes greeting guests, checking them in/out, answering inquiries, and handling complaints. Previous customer service experience and a high school diploma are preferred. Join a diverse team that values dedication and engagement.
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