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Fintech Debt-Resolution Specialist
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-07-01
Listing for:
Bounce
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
A growing fintech company is looking for a Resolution Expert in Rochester to guide consumers through the collections process. You'll manage communication via phone, email, and chat, establish repayment plans, and resolve inquiries while ensuring customer satisfaction. The successful candidate should have experience in collections or customer service, strong communication skills, and the ability to multi-task. The role offers up to $22 per hour plus various benefits including medical, 401k matching, and PTO.
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