Parking Svcs Representative

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location (Full Address):

601 Elmwood Ave, Rochester, New York, United States of America, 14642

GENERAL PURPOSE To act as a University representative in disseminating information concerning parking and traffic to the University’s community and visitors. Provide services and conduct transactions that insure the effective and efficient implementation of University policies related to parking, traffic and circulation.

SUPERVISION AND DIRECTION RECEIVED Under general direction of the Operations Manager or other designated authority.

SUPERVISION AND DIRECTION EXERCISEDNoneMACHINES AND EQUIPMENT USED Calculator, and other related office machines. Fee computers, jumper cables, wheel locks, go jacs, University owned vehicles, valet parked vehicles (manual and automatic transmissions), two-way radio, simple hand tools (i.e., wrench). TYPICAL DUTIES:
Community Relations, Assistance and Information:
Provides information concerning parking and traffic to the University and the public. Acts as University host to visitors. Utilizes a variety of resources to provide parking, traffic, directional and general information pertaining to the University to motorists, cyclists and pedestrians. Moves vehicles in valet parking program. Jump starts vehicles. Monitors the University’s Parking Program:
Operates information and parking booth facilities. Issues warning notices and tickets to vehicles in violation of regulations. Conducts lot usage surveys and investigates parking complaints. Observes and reports lot, traffic and roadway maintenance and other needs. Performs dispatch duties as required. Provides traffic control assistance and other related support during special events and emergencies. Serves as example to campus community regarding safe usage of motor vehicles and bicycles.

Cash Handling:
Handles payments for daily pay lots, permits, passes and violations. Performs register closing procedures. Prepares, distributes and reconciles funds. Permit and Violation Processing:
Using mainframe workstation; processes and issues permits, verifies application information, processes violations, registers motor vehicles and bicycles, handles confidential information (e.g., various state motor vehicle department files, bursar, personnel). Other Duties as Assigned:
Including but not limited to providing emergency rides and taxi/courier on request, filing, stocking supplies, answering telephones, assisting with Parking Services functions.

High School diploma or equivalent; excellent interpersonal and communication (written and oral skills) with knowledge of data entry, and ability to work with mainframe and computer applications and programs preferred. Must possess a valid New York State Driver’s License with University approval required of “suitable” past driving record.

The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status,or any other characteristic protected by federal, state, or local law (Protected Characteristics).

This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.