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Customer Experience Specialist - Hybrid

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: QuidelOrtho
Full Time position
Listed on 2026-07-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Bilingual
Salary/Wage Range or Industry Benchmark: 42000 - 48000 USD Yearly USD 42000.00 48000.00 YEAR
Job Description & How to Apply Below
Position: Customer Experience Specialist I - Hybrid
Location: City of Rochester

Quidel Ortho in Rochester, NY is seeking a Customer Service Specialist 1 responsible for providing superior customer service to internal and external clients. This role involves handling inquiries, managing orders, and ensuring customer satisfaction.

The ideal candidate has a High School Diploma, 1-3 years of experience, and is proficient in Microsoft Office. After training, the position will adopt a hybrid schedule, requiring on-site work three days a week. A comprehensive benefits package is offered.

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