More jobs:
Service Desk Lead & Trainer; Student
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-07-13
Listing for:
Rochester-Institute-of-Technology
Apprenticeship/Internship
position Listed on 2026-07-13
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Location: City of Rochester
Rochester Institute of Technology is seeking a customer support professional to manage interactions across phone, chat, and in-person services. The successful candidate will document customer inquiries, resolve issues, and provide training to staff, ensuring high service standards.
This position requires a minimum of three years of relevant experience and offers a salary range of $19.65-$31.45 per hour, plus benefits.
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