Bilingual Healthcare Call Center Specialist; English/Spanish
Job in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-07-15
Listing for:
Planned-Parenthoo
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Spanish Customer Service, Customer Service Rep, Interpreter -
Language/Bilingual
Bilingual, Spanish Customer Service, Interpreter
Job Description & How to Apply Below
Location: City of Rochester
Planned Parenthood of Central and Western New York is hiring a Bilingual Call Center Representative in Rochester, NY. You will guide patients through pre-appointment steps, collect data in the EHR, and explain insurance options.
The role emphasizes compassionate, confidential communication and strong customer service. The position requires English/Spanish bilingual skills, a high school diploma or GED, and at least two years in a healthcare call center or related phone experience.
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