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Customer Success & Order Support Specialist

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: IDEX
Full Time position
Listed on 2026-07-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 26139 - 37229 USD Yearly USD 26139.00 37229.00 YEAR
Job Description & How to Apply Below
Location: City of Rochester

IDEX in Rochester, NY is seeking a dedicated customer service representative to handle sales orders and inquiries. The ideal candidate will excel in a team environment, manage order processing, and ensure customer satisfaction through effective communication.

This role requires at least a high school diploma, with a preference for a college degree or relevant experience. The position offers an hourly pay of $23 and a comprehensive benefits package, including health benefits and a 401(k) plan.

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