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US​/Asia Transfer Associate, Client Service; Mandarin Speaker

Job in City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for: Alphasights
Full Time position
Listed on 2026-07-16
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Client Relationship Manager
  • Business
    Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 75000 USD Yearly USD 75000.00 YEAR
Job Description & How to Apply Below
Position: US/Asia Transfer Associate, Client Service (Mandarin Speaker), 2027
Location: City of Rochester

Start Dates Available:
January 2027

Location:

You’ll start your time with Alpha Sights working in our New York office before permanently relocating to our Hong Kong office. Looking to start your career in a fast-paced commercial role? Seeking to have immediate personal impact with a clear career path ahead of you? If so, our Associate Program is the right choice for you.

About Alpha Sights

We bring together some of the most ambitious people from around the globe to work with the leading investment funds, strategy consultancies and Fortune 500 companies. Together, we help our clients access expert knowledge, elevate their decision-making and drive progress by connecting them with niche experts across the world. Founded in 2008, our journey has been nothing short of extraordinary. With 1500+ professionals in nine cities worldwide, we’ve firmly earned our place as a leader in our market and one of the fastest-growing companies in the world.

Our relentless pursuit of excellence means we only hire the best and brightest graduates to help us reach new heights.

US/Asia Associate Transfer Program

We are seeking a bilingual Client Service Associate fluent in Mandarin to participate in a unique global mobility program that offers you the opportunity to experience working within two of the Alpha Sights’ offices based in world‑class cities. You’ll work within our New York Client Service team for around 6 months in an immersive experience where you’ll receive a crash course in the Alpha Sights business, including significant training and professional development before permanently relocating to our Hong Kong office where you’ll leverage your cross‑cultural learnings to maximize client & firm outcomes.

Springboard

your career with us if:
  • You thrive in a fast‑paced, results‑oriented environment.
  • You possess a client‑first mindset.
  • You excel under pressure and enjoy working to tight deadlines.
  • You are gritty, resilient and ready to roll up your sleeves and make things happen.
A day in the life of an Associate

As an Associate in the Client Service team, you’ll be the link between our clients and the expert knowledge they seek. Throughout your workday, you will work on multiple projects from investors, strategists and deal makers at top‑tier client organizations seeking expert insights to inform their decision‑making. This is a communications‑intense frontline role requiring you to multitask across parallel work streams. Your responsibilities will include:

  • Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients’ projects, often under tight deadlines.
  • Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.
  • Taking ownership of every aspect of your projects, from initiating and managing client‑expert communications to meticulously scheduling calls to ensure seamless collaboration between them.
Ensuring success for our Associates means:
  • Giving you an introduction to the business world without being pigeonholed into any one industry or profession.
  • Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.
  • A clear career path for advancement to Manager after 24‑30 months, and to Vice President after ~5 years. Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide.
Requirements

We’re looking for the following:

  • Strong academic credentials (undergraduate GPA of 3.3 or above)
  • Noteworthy extracurricular achievement throughout school and university
  • Relevant internship experience
  • Fluent English and Mandarin is required
  • Work authorization in relevant office locations; we will consider applicants with STEM/OPT eligibility
Benefit (in New York)

Expect total first‑year compensation ranging from $90‑110k (average to high performance) consisting of (i) annual base salary of $75,000
* and (ii) uncapped variable compensation linked to individual performance. 17 vacation days, in addition to 10 public holidays, and business closure during winter holiday week. Competitive medical, dental, and vision insurance. 401(k) match – 4% of your total compensation matched dollar‑for‑dollar. Prime midtown office with state‑of‑the‑art amenities; option to WFH each Friday.

Alpha Sights is an equal‑opportunity employer.

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Position Requirements
10+ Years work experience
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